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Cookie Policy

Understanding How We Use Tracking Technologies

Last Updated: March 15, 2025

What Are Cookies and How Do We Use Them?

At Drixa Flo, we use cookies and similar tracking technologies to enhance your experience on anne-frankz.com. Cookies are small text files that websites place on your device to remember information about your visit and preferences.

When you visit our career development platform, these technologies help us understand how you interact with our content, remember your learning progress, and provide personalized recommendations for tour guide training programs. Think of cookies as helpful assistants that make your return visits smoother and more relevant to your professional development needs.

We're committed to transparency about our data practices. This policy explains exactly what information we collect, how we use it to improve our services, and most importantly, how you can control these settings to match your comfort level.

Types of Tracking Technologies We Use

Our platform employs several types of tracking technologies, each serving specific purposes to enhance your learning experience and help us provide better career development resources.

Essential Cookies

These are absolutely necessary for our website to function properly. They enable basic features like secure login to your learning dashboard, maintaining your session while you navigate between course modules, and ensuring that forms work correctly when you register for webinars.

Examples: Session management, security tokens, form submission handling

Functional Cookies

These enhance your user experience by remembering your preferences and choices. They store information like your preferred language settings, course bookmarks, and whether you've completed certain training modules, so you don't have to re-enter this information each time you visit.

Examples: Language preferences, course progress tracking, customized dashboard settings

Analytical Cookies

We use these to understand how visitors use our platform, which helps us improve our course content and user interface. They collect information about which pages are most popular, how long people spend on different sections, and where users might be encountering difficulties.

Examples: Page view statistics, user journey mapping, content engagement metrics

Marketing Cookies

These help us deliver relevant information about new courses, webinars, and career opportunities that match your interests. They track your interaction with our content to show you personalized recommendations and relevant updates about tour guide training programs.

Examples: Personalized course recommendations, targeted career development content, webinar suggestions

How Tracking Enhances Your Experience

The tracking technologies we use directly benefit your professional development journey. For instance, when you're working through our customer service training modules, cookies remember exactly where you left off, so you can seamlessly continue your learning without losing progress.

Our analytical data helps us identify which training materials are most effective for tour guides in the Netherlands market. If we notice that many users struggle with a particular concept, we can create additional resources or modify our approach to better serve your learning needs.

Marketing cookies ensure you receive information about relevant opportunities. Instead of generic notifications, you'll see updates about advanced tour guide certifications, specialized customer service workshops, or networking events that align with your career interests and current skill level.

Data Retention and Your Control Options

We believe you should have complete control over your data. Most cookies expire automatically after a predetermined period, ranging from a few hours for session cookies to up to two years for preference settings that enhance your long-term user experience.

  • Session cookies are automatically deleted when you close your browser
  • Preference cookies typically last 12 months to remember your settings
  • Analytical data is anonymized and retained for up to 26 months for trend analysis
  • Marketing cookie data is regularly reviewed and cleaned to maintain relevance
  • You can request deletion of your data at any time through our contact channels

Your privacy matters to us. We never sell personal information to third parties, and all data collection serves the specific purpose of improving your career development experience on our platform.

Managing Your Browser Settings

You have complete control over how cookies work on your device. Most browsers allow you to block cookies entirely, accept only certain types, or delete existing cookies. Here's how to manage these settings in popular browsers:

Google Chrome

Go to Settings > Privacy and Security > Cookies and other site data. Here you can block third-party cookies, clear existing data, or add specific sites to your allow or block lists.

Mozilla Firefox

Navigate to Settings > Privacy & Security > Cookies and Site Data. You can choose standard, strict, or custom tracking protection levels, and manage stored data from individual websites.

Safari

Open Preferences > Privacy > Manage Website Data. Safari offers intelligent tracking prevention by default, and you can adjust these settings or remove data from specific sites.

Microsoft Edge

Access Settings > Privacy, search, and services > Cookies and site permissions. Edge provides tracking prevention levels and detailed controls for cookie management.

Keep in mind that blocking essential cookies may affect website functionality. You might experience issues with login sessions, form submissions, or personalized content if you disable all tracking technologies.

Updates to This Policy

We regularly review and update this cookie policy to reflect changes in our practices, technology developments, or regulatory requirements. When we make significant changes, we'll notify active users through email or prominent notices on our platform.

We encourage you to review this policy periodically, especially if you have concerns about data privacy or want to understand new features we've implemented. The "Last Updated" date at the top of this page indicates when we most recently revised this information.

Your continued use of anne-frankz.com after policy updates indicates your acceptance of the revised terms. However, we'll always respect any preferences you've previously set regarding cookie usage and data collection.

Questions About Our Cookie Policy?

We're here to help clarify any aspects of our data practices.

Email: info@anne-frankz.com

Phone: +31103070188

Address: Glanerbeek 79, 8033 GA Zwolle, Netherlands

Our team typically responds to privacy inquiries within 48 hours during business days.

Contact Information

Glanerbeek 79, 8033 GA Zwolle, Netherlands
Phone: +31103070188
Email: info@anne-frankz.com

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